Privacy Policy

Last updated: February 2026

1. Introduction

My County ("we," "our," or "us") operates the My County platform, a community resource hub connecting residents, businesses, and community leaders across the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using My County, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you register, create a business listing, or interact with our platform:

  • Name (first and last)
  • Email address
  • Phone number
  • Profile image
  • Home location preferences
  • Business information (name, address, phone, EIN for verification)
  • Payment information (processed securely through Stripe)

Automatically Collected Information

When you access our platform, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type and operating system

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process business listings and applications
  • Verify business ownership through phone callback and EIN verification
  • Process payments and manage subscriptions via Stripe
  • Display community resources, events, and business directories
  • Enable reviews, ratings, and community engagement features
  • Communicate important updates about your account or listings
  • Maintain platform security and prevent abuse
  • Improve our services and user experience

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • Public Business Listings: Business information you submit (name, address, phone, hours, website) is displayed publicly on your county and city directory pages.
  • County Managers: County Managers have access to business applications, reviews, and community content within their assigned counties for moderation purposes.
  • Payment Processing: Payment information is shared with Stripe, our payment processor, to complete transactions. We do not store credit card numbers on our servers.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental request.
  • Platform Safety: We may share information to enforce our Terms of Service, protect users, or prevent fraud.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), secure authentication, and role-based access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your profile information through your dashboard at any time.
  • Delete Account: You may request deletion of your account by contacting us.
  • Business Listings: Business Owners can request changes to their listings through the change request system or by contacting their County Manager.
  • Reviews: You can manage your reviews through your community dashboard.
  • Opt-Out: You may opt out of non-essential communications at any time.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. Essential cookies are required for the platform to function properly (e.g., authentication). You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform integrates with the following third-party services:

9. Children's Privacy

My County is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or a notice on our platform. Your continued use of My County after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Contact Us